It's ironic that one of the main reasons given for not using ISO management systems, is documentation! Business owners fear it will add to their workload whereas, in reality, it does just the opposite.
One of the biggest advantages of using any ISO management system is its ability to reduce documentation and duplication, thus saving time and money. In fact, even the initial savings are usually enough to offset the cost of setting up the system.
Of course, some documentation is involved, and there is a list of mandatory documents for each ISO system. However, there is much crossover between the systems so, once you start using ISOs, you will find it easier to add new systems, or switch to a super efficient integrated management system.
Quality Management System ISO 9001 has a list of mandatory documents, which set out the framework for the system, objectives and goals, responsibilities, and so on.
However, unlike non-ISO management systems, the document hierarchy is very different. In fact, the 'pyramid' of documentation is reversed.
Scope of the System
For example, in many traditional management systems, the manual forms the biggest part of the pyramid. But with ISO, it is the smallest. The quality manual identifies the scope of the system, the nature of your business, the procedures you are establishing, and what you hope to achieve.
Next come the policies you put in place, the procedures you will use to enforce those policies, and instructions on how to do it.
By far the biggest section of the ISO document hierarchy is 'records'. This is because ISO management systems work by continual improvement; monitoring and reviewing systems, and analysing the results.
Work with the Professionals
A Quality Management System ISO 9001 doesn't happen overnight. It takes time and commitment. However, your journey will be quicker and easier if you work with professionals, such as Standard Consulting in Brisbane.
Experienced across all major industries, and fluent in ISO, this team has tailor made and implemented very successful management systems for SMEs for many years.